AN OBSESSION WITH CUSTOMER SERVICE AS A TOP CREMATOR MANUFACTURER
By Charles Kanet Cal Wilkerson, vice president of sales and marketing for U.S. Cremation Equipment, admits he has an obsession. And it has spread to his colleagues, too. The obsession? Providing unmatched customer service. He readily admits that at his company, which for cemeteries, mortuaries, funeral homes and crematories in the domestic and international markets,…