Assistance and Beyond
At US Cremation Equipment, our goal is to provide you with cremation products that are second-to-none! Yet, we view as equally important, our efforts to assist you throughout the life of your cremation equipment. Here are just some of the service offerings that, according to our customers, set us apart.
Equipment Installation-Commissioning-Operator Training
US Cremation Equipment provides responsive and experienced guidance through the installation of your new crematory.
. Assistance in cutting through the red-tape – permitting, crematory licensing, inspections and other regulations.
. Direct, 24/7 access to high-level personnel – with encouragement to call with any question.
. Working directly with your contractors to assure a smooth and successful installation.
. Technicians at your site for a minimum of three days during the commissioning, to assure that all is functioning properly and your staff is fully trained under actual operating conditions.
. Slow-curing of the high-temperature refractory lining for extended life.
. Thorough adjustment and testing of every system.
. Performing a few cremations to provide “hands-on” training for your staff.